Got questions or concerns for Home Credit? Contact us!

Contact us at Home Credit and we'll listen. Our customer service, collections, and retailers are just one call or email away. Our chat team is ready 24/7 to assist you. See Home Credit's contact info here.

Customer Service

(02) 7753 5711 Globe (02) 7753 5711 Globe

(02) 8424 6611 PLDT (02) 8424 6611 PLDT

info@homecredit.ph info@homecredit.ph

Open 24/7 Open 24/7

Chat With Us

Home Credit contact us female support agent in black

Collections Hotline

(02) 7753 5712 Globe (02) 7753 5712 Globe

(02) 8424 6612 PLDT (02) 8424 6612 PLDT

repayment@homecredit.ph repayment@homecredit.ph

Open from 8AM – 8PM Open from 8AM – 8PM

Chat With Us

Home Credit contact us female support agent in pink

Retailers Hotline

(02) 7753-5711 (02) 7753-5711

POS.Opening@homecredit.ph POS.Opening@homecredit.ph

Open from 9AM – 6PM Open from 9AM – 6PM

Chat With Us

home credit contact us female chat agent

Chat With Us

Open 24/7 Open 24/7

Chat With Us

Do you have an escalation?

How do I file a complaint?

You can email us at info@homecredit.ph with the subject – “Complaint – (Your account number)"

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How can I talk to senior management?

We strive to do our best for our customers but if we haven’t met your expectations, we would love to hear from you. For suggestions, feedback or complaints, please email us at officeoftheCOO@homecredit.ph and include the following information: Loan Account Number Updated Contact Number

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CORPORATE NAME: HC CONSUMER FINANCE PHILIPPINES, INC.

©2023 All Rights Reserved. Home Credit Philippines, Inc.
Home Credit Philippines is regulated by the Bangko Sentral ng Pilipinas with contact number (+632) 8708-7087 and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph.

SEC Reg. Number: CS201301354 Certificate of Authority Number 1071 issued 07 April 2017 Please read carefully the terms and conditions before proceeding with a loan transaction.