Lazada Direct Top-up is another way to top up your Lazada Wallet. Customers can now indicate the specific amount that they want to top up, and it will be sent directly to their nominated Lazada Wallets.

Only customers with active Qwarta are eligible to top up their Lazada Wallet directly. Home Credit Card customers cannot use this service.

Please do the following steps: 1. From the HC MobApp, there are two ways to enter the Lazada Direct journey a. Tap the Lazada icon from the dashboard; or b. Tap the Lazada card from the Special Offers carousel 2. From the Denomination screen, enter the preferred amount in the field provided a. Alternatively, customers can select a denomination from one of the pre-identified amounts b. Customers can top up between P100 and P5000 per transaction 3. Enter email address or mobile number of the target Lazada account in the field provided and press “Continue” 4. Review payment details and confirm 5. Enter PIN for security purposes 6. View Receipt screen a. Fund will reflect immediately in the nominated Lazada Wallet

The amount will reflect in the nominated Lazada Wallet in real-time.

Home Credit allows Qwarta customers to top up from P100 to P5000 per transaction. Furthermore, Lazada puts a limit of P100,000 (including refunds and rebate balances) per month for Lazada Wallet. For other Lazada Wallet questions, please check out [Lazada FAQs](https://www.lazada.com.ph/helpcenter/lazada-wallet-faq-12216.html?spm=a2o4l.helpcenter-search.article.1.201f72ebayfmFr).

Once the amount has been topped up in the Lazada Wallet, the value does not expire. So, if you ever change your mind that you don’t need the top-up amount right now, please be assured that it will not expire, so you can still use it for future Lazada purchases.

Yes, you can. As long as the Lazada Wallet of your family or friend is activated, then you can top-up their accounts.

1. Go to the Lazada Mobile App. 2. Tap the Wallet icon on the upper right of the screen. 3. You will see the Lazada Wallet landing page. 4. a. If you see the “Cash in” button, then it means that your Lazada Wallet has been activated. b. If you see the “Activate” button, then it means that your Lazada Wallet has not been activated. 5. If your account has not been activated, tap the “Activate” button and verify your wallet via OTP.

Sorry, but we cannot process any refund for this. Please make sure that you have entered the correct mobile number or email address of the Lazada Wallet you’re topping up by double-checking this detail before confirming your payment on your next Lazada top-up transaction. A pop-up dialogue box will appear to ensure your nominated number or email is final.

Lazada Gift Card is a digital product that customers can redeem to top up their Lazada Wallet. Each card corresponds to a certain value or denomination.

The following denominations are available to customers: 100, 250, 500, 1000, 2000, 3000, 5000.

Customers who have Qwarta and registered accounts in My Home Credit Mobile App are eligible to purchase Lazada Gift Cards. Currently, Home Credit Card is not an available payment option for Lazada Gift Cards.

Lazada Screens 1. Go to Lazada Mobile App 2. Click Lazada Loans 3. Choose Home Credit Pay Home Credit Screens 4. Enter your Home Credit Mobile App Credentials a. For Non-Home Credit Mobile App users, you may download the My Home Credit App in Google Playstore b. New users need to have their Qwarta activated. 5. Pick the Gift Card Denomination 6. Simultaneously verify your identity by clicking the Push Notification or dashboard banner in the My Home Credit Mobile App 7. Review your payment and confirm 8. Enter your My Home Credit Mobile App pin as confirmation 9. Review payment receipt, and copy the 20-digit alphanumeric Gift Card code

Requirement: Lazada Wallet is activated Otherwise, you won’t be able to proceed with the top-up Redirection from My Home Credit Mobile App to Lazada 1. After GC purchase, click the “Copy & Redeem Gift Card” button from the Transaction Complete screen to go back to Lazada Mobile app. 2. On the Redemption screen, paste the Gift Card code in the field provided. 3. You will see a “Successfully Redeemed” screen after redemption 4. The cashed-in amount will reflect on your Lazada Wallet. Starting from Lazada Mobile App 1. Open the Lazada Mobile App. 2. Go to Lazada Wallet and click the “Gift Card” icon. 3. Enter the Gift Card code in the field provided. 4. You will see a “Successfully Redeemed” screen indicating that the code is loaded successfully in your Lazada Wallet. 5. The cashed-in amount will reflect on your Lazada Wallet.

The Gift Card code will be reflected immediately in the Transaction Complete screen on the My Home Credit Mobile App.

The Gift Card code will be reflected immediately in the Transaction Complete screen on the My Home Credit Mobile App.

The Gift Card code will be shown in the receipt. The receipt is also accessible in the My Home Credit Mobile App’s Inbox. Just look for the Confirmation message that you received after your successful payment, tap that message, then click the “View Receipt & Gift Card” button to access your gift code.

Vouchers are coupons that entitle the holders to a discount when certain conditions are met. They are one-time use only. On the other hand, Lazada Gift Cards are digital products that customers can redeem to top up their Lazada Wallet. Each card corresponds to a certain value or denomination. The value of the Gift Card will be added to your Lazada Wallet. Once in your wallet, the Gift Card is treated as cash. So, let’s say, you redeemed a 1000-peso Gift Card. You’re allowed to spend 500 from it and use the remaining 500 to pay for another transaction. However, keep in mind that you can only redeem a Gift Card once. It’s only after redemption are you allowed to spend the corresponding value in multiple transactions.

You can pay for the Gift Card using your Qwarta account. Currently, Qwarta is the only payment option available for Lazada Gift cards. Home Credit card cannot be used for payment.

Yes, you are allowed to share the Gift Card codes to others.

The corresponding value cannot be converted to cash.

Funds from Gift Cards are non-withdrawable.

Gift Card codes do not expire.

Once the amount has been topped up in the Lazada Wallet, the value does not expire. So, if you ever change your mind that you don’t need the cashed-in amount right now, please be assured that it will not expire, so you can still use it for future Lazada purchases.

You may reach out to Lazada Customer Service (Hotline: (02) 7795-8900) and ask for confirmation if your Lazada Wallet was indeed topped up. Home Credit does not have access to Lazada accounts of customers, so we cannot confirm if the top-up amount was indeed sent to your Lazada Wallet. It is best to contact Lazada support for this concern.