Guidelines for Payments

Find out all about payment guidelines and early repayments

   

Payment guidelines

Follow these guidelines while paying your installments

Loan Account Number

Loan Account number as stated in the Payment Schedule shall be used as reference number to ensure that payment will be posted on the right contract.

3 Days Ahead

To prevent any unnecessary delays and due to standard payment processing time it is recommended that payments are made 3 days before the due date

Transactions Fee

When making a payment in certain payment channels, the customer shall pay applicable transaction fee, if there’s any. Direct payments to Home Credit have no processing fee.

Retain Receipts

Customers are advised to retain receipts until payment for the loaned amount is completed. When paying to Field Officer, always ask for payment receipt

Check Your Payment Schedule

Check payments or any other modes of payment not indicated in your payment schedule will not be accepted

Early Repayment Options

How to make an early repayment of your loan

Partial Early Repayment

In case you want to make a Partial Early Repayment of your Home Credit loan, please ensure that the following eligibility requirements are met:

1. It has been 15 days since you have signed your loan contract

2. The advance payment would cover at least 2 months’ worth of monthly installments.

Interest and insurance will be waived for the months that will be covered by the partial early repayment.

If you wish to make a Partial Early Repayment, please inform our Customer Service Department first through chat using the My Home Credit App or Contact Us page.

Full Early Repayment

If you wish to fully pay your Home Credit loan early, we have 2 options for you:

1. Cooling Off Period: Full Early Repayment within the first 15 days after signing

  • If you decide to finish the loan within the first 15 days after contract signing, you can repay the full loan amount without any fees and interest. To process it call our Customer Service Hotline at (02) 753 5711.

2. Full Early Repayment after the first 15 days upon signing

  • If you decide to finish the loan in full, you can pay the remaining balance without future interest provided that your account is not past due.
  • Kindly call our Customer Service Hotline at (02) 753 5711.