Personally Identifiable Information
“Personally identifiable information” is information that can be used to uniquely identify a user such as name, password, age, civil status, gender, mailing address, email address, telephone number, mobile number, and other personal details. For clarity, we also consider Personal Data as defined under the Data Privacy Act of 2012 as personally identifiable information.
You may be asked to provide personally identifiable information to allow you to apply for loan in our website or for us to respond to your queries and requests. We may also use the provided personal information to inform you of special loan offers, to process your loans, to provide you with our services or to conduct surveys. While Home Credit Philippines collects personally identifiable information on a voluntary basis for certain products and services, Home Credit Philippines’ collection of personally identifiable information may be a requirement for access to our services or to process a user’s loan.
Collection of Information
By using Home Credit Philippines’ online sites, products, and services, users agree that Home Credit Philippines collects and processes the personally identifiable information (as defined above) they have provided during any exchange with Home Credit Philippines. Home Credit Philippines will not share any personally identifiable information with other parties except as described in this policy and in the Applicant Consent Form signed by the customer. Home Credit Philippines also processes anonymous data, aggregated or not, in order to analyze and produce statistics related to the product usage patterns, and demographics of users. Such anonymous data does not allow the identification of the users to which it relates. Home Credit Philippines may share anonymous data, aggregated or not, with third parties.
Use of personally identifiable information
Personally identifiable information is used internally by Home Credit Philippines to deliver, develop, and improve services, to which users have subscribed, and to answer users’ requests. In addition, Home Credit Philippines may allow third parties performing services under contract with Home Credit Philippines, such as order or payment processors or merchandise warehouse and fulfillment services, located within and outside the Philippines, to access and use personally identifiable information, but only to the extent necessary to provide those services.
Home Credit Philippines may use personally identifiable information provided by users to send them information about Home Credit Philippines, including news about product updates, events, and other promotional materials, but only if the users agree to receive such communications. Home Credit Philippines will not share any personally identifiable information with third parties for marketing purposes without your consent.
With your consent, Home Credit Philippines may collect user’s name, email address connected to Facebook and Gmail, and phone number. Home Credit Philippines has no obligation to keep personally identifiable information that a user makes available to other users through a platform other than Home Credit Philippines’ software, such as in chat or other public functions.
Home Credit Philippines may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale or merger, we may transfer personally identifiable information to the relevant third party with the user’ consent if required by law.
Persons under the Age of 18
Home Credit Philippines will not knowingly collect personally identifiable information from any person under the age of 18. Home Credit Philippines encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us.
Cookies and Other Information on a User’s Machine
Storage and Security of Personally Identifiable Information
Personally identifiable information provided to Home Credit Philippines will be collected, processed and stored by Home Credit Philippines in a secure database under its control. Home Credit Philippines has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.
Corrections, Updates, and Removal of Personally Identifiable Information
If you are concerned about the accuracy of personally identifiable information maintained by Home Credit Philippines or wish to review, access, amend or correct it, or would like your personally identifiable information removed from Home Credit Philippines’s records or otherwise deactivated, please contact us at (02) 753 5711. We may decline requests that are excessively repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical or unreasonable.
Contact Home Credit Philippines’s Data Protection Officer (DPO)
Home Credit Philippines’ Data Protection Officer provides support with any data privacy related questions, comments, concerns or complaints. You may contact Home Credit Philippines’ Data Protection Officer through the following information:
Office Address: 15/F Ore Central Bldg., 31st Street, Taguig City, Philippines
Email address: firstname.lastname@example.org