No one thinks they can become a victim of a fraud or scam until it happens to them–and even the best of the best sometimes slips. No matter how educated we are, it’s still possible to fall victim to a scam.

Here are some tips on what to do if you become victim to these cyberthreats: – Immediately change all your passwords in your online account and delete any malicious software you may have downloaded – If you think you have provided your account details to a scammer, contact your bank or financial institution IMMEDIATELY.

You can also reach out to different government offices working with anti-cybercrime authorities and other relevant law enforcement agencies to track down and prosecute those behind such cybercriminal activities/ schemes.

#### **Bangko Sentral ng Pilipinas – BSP Online Buddy (BOB)** Report frauds, scams, and abuses relating to products and services of BSFIs* to:

##### Webchat 1. Go to https://www.bsp.gov.ph 2. Look for BOB’s icon on the lower right portion of the page 3. Click BOB’s icon and a chat box will appear.

###### BSP FB Messenger 1. Open the official BSP Facebook page 2. Click the Messenger icon 3. Click “Get Started”

###### SMS 1. Open your messaging app 2. Text “Complaint” to 21582277 (For Globe subscribers only. 3. Wait for acknowledgement and feedback prompt.

*BSFIs refer to Banks, Non-Banks with Quasi-Banking Functions, Non-Stock Savings and Loan Associa tions, Pawnshops, Foreign Exchange Dealers, Money Changers, Remittance Agents, E-Money Issuers, Money Service Businesses, and Virtual Currency Exchanges under BSP supervision.

List of BSFIs may be accessed at https://www.bsp.gov.ph/SitePages/FinancialStability/Directories.aspx

#### Securities and Exchange Commission Report fraud, scams and abuses related to lending and investment with SEC-regis tered companies:

###### Securities and Exchange Commission Ground Floor, North Wing Hall, Secretariat Building PICC Complex, Vicente Sotto Street, Pasay City 1307

###### Corporate Governance and Finance Department (Reports related to Lending) Email: cgfd_md@sec.gov.ph SEC i-Messagemo: http://imessagemo.sec.gov.ph Telephone: (02) 8818 5476; (+63) 9260170248

###### Securities and Exchange Commission Email: epd@sec.gov.ph Telephone: (02) 8818-6337; (+63) 961-519-7829; (+63) 961-684-4088

#### Insurance Commission Report concerns about insurance products to:

###### INSURANCE COMMISSION 1071 United Nations Avenue, Manila

###### Public Assistance and Mediation Division Email: publicassistance@insurance.gov.ph reportscam@insurance.gov.ph Telephone: (02) 8523 8461 to 70 local 103 or 127;(02) 8404 1758

#### National Bureau of Investigation Report investment scams, cybercrime, and other criminal abuses to:

###### National Bureau of Investigation NBI Building, Taft Avenue, Ermita, Manila

###### Anti-Fraud and Action Division Email: afad@nbi.gov.ph Telephone: (02) 8523 8231 to 38 local 3529 or 3456

###### Cyber Crime Division Email: ccd@nbi.gov.ph Telephone: (02) 8523 8231 to 38 local 3455; (02) 8252-6228

###### Complaint and Recording Division Telephone: (02) 8523-8231 to 38 local 3518

#### Philippine National Police ###### Anti- Cybercrime Group PNP National Headquarters Camp General Crame, EDSA, Quezon City Email: acg@pnp.gov.ph Telephone: (02) 3414 1560 Mobile: 0998 598 8116

#### National Telecommunication Commission To block text scammers, contact your phone service provider or report to:

###### National Telecommunication Commission NCR office address: BIR Road, East Triangle, Diliman, Quezon City Consumer Welfare & Protection Division Email: consumer@ntc.gov.ph Telephone: (02) 8920 4464; (02) 8926 7722; (02) 8921 3251

Again, if you have been scammed or compromised online, do not hesitate to reach out to the institutions listed above. Let us all stay cautious and be vigilant!