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Got questions or concerns for Home Credit? Contact us!

Contact us at Home Credit and we'll listen. Our customer service, collections, and retailers are just one call or email away. Our chat team is ready 24/7 to assist you. See Home Credit's contact info here.
Got questions or concerns for Home Credit? Contact us!
Customer Service
Contact Logo (02) 7753 5711 Globe (02) 7753 5711 Globe
Contact Logo (02) 8424 6611 PLDT (02) 8424 6611 PLDT
Contact Logo info@homecredit.ph info@homecredit.ph
Contact Logo Open 24/7 Open 24/7
Chat With Us
Home Credit contact us female support agent in black
Collections Hotline
Contact Logo (02) 7753 5712 Globe (02) 7753 5712 Globe
Contact Logo (02) 8424 6612 PLDT (02) 8424 6612 PLDT
Contact Logo repayment@homecredit.ph repayment@homecredit.ph
Contact Logo Open from 8AM – 8PM Open from 8AM – 8PM
Chat With Us
Home Credit contact us female support agent in pink
Retailers Hotline
Contact Logo (02) 7753-5711 (02) 7753-5711
Contact Logo POS.Opening@homecredit.ph POS.Opening@homecredit.ph
Contact Logo Open from 9AM – 6PM Open from 9AM – 6PM
Chat With Us
home credit contact us female chat agent
Chat With Us
Contact Logo Open 24/7 Open 24/7
Chat With Us
Do you have an escalation?
You can email us at info@homecredit.ph with the subject – “Complaint – (Your account number)"
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We strive to do our best for our customers but if we haven’t met your expectations, we would love to hear from you. For suggestions, feedback or complaints, please email us at officeoftheCOO@homecredit.ph and include the following information: Loan Account Number Updated Contact Number
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CORPORATE NAME: HC CONSUMER FINANCE PHILIPPINES, INC.
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SEC Reg. Number: CS201301354 Certificate of Authority Number 1071 issued 07 April 2017 Please read carefully the terms and conditions before proceeding with a loan transaction.