Got questions or concerns for Home Credit? Contact us!
Contact us at Home Credit and we'll listen. We are just one chat, call or email away. Our Customer Service Team is ready 24/7 to assist you.
Home Credit Hotline
(02) 7753 5711 (Globe)
(02) 8424 6611 (PLDT)
For Customer Service - Open 24/7
For Collections - Open from 6AM - 10PM
Home Credit Email
For collections concerns - repayment@homecredit.ph
For account concerns and inquiries
Retailers Support
Chat With Us
Open 24/7
Do you have an escalation?
Get support by submitting a ticket below.
We strive to do our best for our customers but if we haven’t met your expectations, we would love to hear from you.
For suggestions, feedback or complaints, please email us at officeoftheCOO@homecredit.ph and include the following information:
Loan Account Number
Updated Contact Number
