What are the key benefits of Appliance Protection?

This coverage protects your item from any type of damage that happens unintentionally or by external means. Here are some sample cases based on previous customer concerns:
Nabagsakan ng kaldero ang oven door kaya nabasag ang glass nito.
Tumagilid ang stand ng refrigerator at natumba kaya napaangat ang pinto at hindi na nasasara.
Binato ng anak ko ang laruan niya sa TV habang nanunuod ng cartoons.
Nag-slide mula sa table ang blender at nabasag sa sahig.
Natanggal ang isang hinge ng TV at nagkaroon ng lines sa LCD screen.
Natapunan ng juice ang bass speaker kaya sabog na ang sound.
Please note that service request approval varies from case to case based on the assessment of the service provider.

Extended warranty protects your item from the same defects and failures as those covered originally by the manufacturer's basic warranty after the manufacturer's warranty period has expired. Note that big appliances may have separate warranties for particular parts such as compressors and boards.
Extended Warranty always starts at the end of the manufacturer's warranty period, providing 1 extra year of coverage against malfunctions or breakdown. If any defect or failure happens during this extended period of coverage, please follow the service process described here on our webpage or on My Home Credit App.
Here are some sample cases based on previous customer concerns:
Hindi na lumalamig ang refrigerator.
Walang sound na lumalabas sa TV.
Umuusok ang microwave oven kapag nakasaksak
Mahina ang ikot ng makina ng washing machine, hindi na nakakapag-dry ng damit.
Namamatay ang TV kahit hindi naman natamaan.
Please note that service request approval varies from case to case based on the assessment of the service provider.
IMPORTANT NOTE: What if the item started to malfunction or broke down during the manufacturer's warranty period (typically within 1 year from date of purchase)?
No worries, you are covered by the manufacturer. Look for your item's manufacturer warranty certificate or the contact information on the producer's website (e.g. Condura service center, Samsung service center, etc.) and simply follow their guidelines.