What are the key benefits of Device Protection?

This coverage protects your device from any type of damage that happens unintentionally or by external means. Here are some sample cases based on previous customer concerns:
May nakabangga sa’kin habang nagse-selfie kaya nabitawan ko ang phone at nag-crack ang screen.
Nabasag ‘yung cellphone ko kasi nahulog habang pababa ako ng jeep.
My son accidentally kicked the tablet off the bed kaya nasira.
Nahulog yung phone ko sa batya habang naliligo ako at di na siya gumana after.
Natapunan ng juice yung tablet ng niece ko, and it started glitching.
Please note that service request approval varies from case to case based on the assessment of the service provider.

Extended warranty protects your device from the same defects and failures as those covered originally by the manufacturer's basic warranty after the manufacturer's warranty period has expired.
Extended Warranty always starts at the end of the manufacturer’s warranty period, providing 1 extra year of coverage against defects and failures. If any defect or failure happens during this extended period of coverage, please follow the service process described here on our webpage or on My Home Credit App.
Here are some sample cases based on previous customer concerns:
There is no sound coming from the mobile phone’s speakers.
My mobile phone unexpectedly shuts down and fails to turn on.
I am having charging problems with my device.
I am observing some display issues on my mobile phone.
Please note that service request approval varies from case to case based on the assessment of the service provider.
IMPORTANT NOTE: What if the device started to malfunction or broke down during the manufacturer's warranty period (typically within 1 year from date of purchase)?
No worries, you are covered by the manufacturer. Look for your device's manufacturer warranty certificate or the contact information on the producer's website (e.g. OPPO service center, Vivo service center etc.) and simply follow their guidelines.

Website: Boltech Customer Service Portal
Facebook: boltech Device Protection Asia via Messenger
Mobile: 0939 405 7718 / 0945 601 3601
Landline: (02) 779 22 681 / (02) 779 22 683
E-mail: homecreditcs@boltech.ph

Website: Esquire Customer Service Portal
Landline: (02) 8859 2772
Toll Free Number: 1-800-10-8592772
(Open from 8:30am to 5:30pm from Mondays to Fridays)
E-mail: HCClaims@esquiretech.ph

Website: Boltech Customer Service Portal
Facebook: boltech Device Protection Asia via Messenger
Mobile: 0939 405 7718 / 0945 601 3601
Landline: (02) 779 22 681 / (02) 779 22 683
E-mail: homecreditcs@boltech.ph

Website: Esquire Customer Service Portal
Landline: (02) 8859 2772
(Open from 8:30am to 5:30pm from Mondays to Fridays)
E-mail: HCClaims@esquire.com