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Frequently Asked Questions
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Information
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Company
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Product
- Can I apply through online?
- Do you offer cash loan?
- How much is the minimum downpayment?
- I am interested to get a loan. What are the available promotions and gadgets?
- What are the available partner stores?
- What are the fees I need to pay if I apply for a consumer loan?
- What are the requirements for loan application?
- What is the minimum and maximum loan period?
- When can I re-apply for a Cash Loan?
- When can I re-apply for a commodity loan?
Security
Payments
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Installment Schedule Info
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Misposting of Payment
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Payment Channels
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Posting of Payments
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Unposted Payment
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Information (Auto Debit Arrangement)
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Overpayment Refund
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Payment Status
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Information
- Are there any hidden charges?
- Can I apply for another loan?
- Can I pay using my credit card?
- How long before the payment posted on my account?
- How will I know if the payment was received?
- If I pay ahead of my due date will I be charge any fee?
- If I would pay in advance can I get the discount on interest?
- What are the transaction fees and why do I need to pay it?
- What do I write for biller/account name?
- What is the difference between the Payment Due Date and the Recommended Payment Due date?
- Why are you not sending monthly installment?
- Will you accept payment from a 3rd party on my behalf?
Contract Management
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Contract Information
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Early Repayment Info
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ADA Enrollment
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ADA Cancellation
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Cancellation of Contract