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Online Payment Partners
Online Enrollment
BDO Online
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Online Enrollment
Maya
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Online Enrollment
Shopee
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Palawan Pay
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Coins.ph
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UnionBank Online
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Online Enrollment
Super U App
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Online Enrollment
Mlhuillier Online Wallet
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Online Enrollment
CIMB
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Online Enrollment
Bayad PH App
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Online Enrollment
RCBC Online
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Online Enrollment
AUB Hello Money
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Online Enrollment
Cebuana Xpress
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Online Enrollment
BPI Online
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Debit Card
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AUB Online
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Things To Remember
Online Payment Guidelines
Follow these guidelines for settling your installments via online
payment
Loan Account Number
Loan Account number as stated in the Payment Schedule shall be
used as reference number to ensure that payment will be posted
on the right contract.
3 Days Ahead
To prevent any unnecessary delays and due to standard payment
processing time it is recommended that payments are made 3
days before the due date
Transactions Fee
When making a payment in certain payment channels, the
customer shall pay applicable transaction fee, if there’s any.
Direct payments to Home Credit have no processing fee.
Retain Receipts
Customers are advised to retain receipts until payment for the
loaned amount is completed. When paying to Field Officer,
always ask for payment receipt
Check Your Payment Schedule
Check payments or any other modes of payment not indicated in
your payment schedule will not be accepted
Early Repayment Options
Partial Early Repayment
Full Early Repayment
Frequently Asked Questions
What should I do if my payment was not posted but my account
balance was debited/deducted?
Payments may take up to 48 hours before it reflects on our
system. If it is still not showing by then, send the following
details to info@homecredit.ph: *your 10-digit Loan Account No.
*transaction number *amount paid *payment channel where payment
has been made *date of payment
Was this helpful?
What should I do if I encounter an error while doing a
transaction?
Please take a screenshot of the error and send an e-mail to
info@homecredit.ph together with your 10-digit Loan Account
Number
Was this helpful?
What should I do if my payment gets rejected?
We recommend that you contact your issuing bank to check on your
account. You may also pay online through Maya, Shopee, BDO
Online Banking, and RCBC Online Banking. Visit our website for
more details on other payment channels.
Was this helpful?
What are the possible reasons why my payment will be rejected?
Your payment might be rejected if your credit card or bank
account has insufficient balance, is not valid, or is already
closed.
Was this helpful?
How will I know if the payment was received?
You will receive a notification SMS as a receipt of your
over-the-counter or online transfer payment in a matter of
minutes. You may view your posted payments conveniently using
our My Payments web portal or My Home Credit App.
Was this helpful?
Is there any processing fee when paying online?
There is a processing fee of PHP 15 per transaction. For BPI and
Unionbank customers, it is free of charge until August 31, 2023
while using a debit card will incurred 3% fee of total
transaction amount. For BDO and RCBC, it is also free of charge.
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