All-New Home Credit App: Top FAQs
Find answers to questions about the Home Credit app's exciting features now.
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Published January 15
The all-new Home Credit Philippines loan app is now available to both iPhone and Android phone users. If you’d like to know how to sign up, log in, retrieve your account and transactions you can do, here’s the step-by-step guide to help you.
How do I sign up on the Home Credit Philippines app?
Simply follow these five steps to sign up on the Home Credit Philippines app:
- Download the Home Credit Philippines app on App Store or Google Play Store.
- Open the Home Credit Philippines app and click 'Login/Register'
- Enter your chosen mobile number and verify your mobile number by keying in the One-Time PIN (OTP) sent to you.
- Input your birth date.
- Set a 4-digit PIN. Kindly ensure that you do not share your account details with anyone.
How do I log in on the Home Credit Philippines app?
You only need to do these three steps to log in to the Home Credit Philippines app:
- Open your Home Credit Philippines app.
- Enter your registered mobile number.
- Enter your nominated 4-digit PIN.
How do I retrieve my account?
To retrieve your account, here are three simple steps to follow:
- After registering and logging in, click 'Account'
- Tap 'Retrieve My Account'
- Follow the process moving forward.
What can I do with the Home Credit Philippines app?
Here are some things you can do with the all-new Home Credit Philippines app:
- Monitor and manage your existing loans
- Buy load, pay bills, and top-up your Lazada Wallet
- Play exciting games
- Contact the Help Center for any assistance you need
- Check out new promos
- Find a 0% interest deal in shoppingmall.ph
How do I repay my existing loan in the Home Credit Philippines app?
For now, you can pay your loan online through our website or preferred payment partners and also over the counter.
Stay tuned for more exciting updates about the Home Credit Philippines app!