How To Protect My Card Information And Secure my HC Loan
Read this to be well informed, and know how to protect your card
information, and secure your Home Credit Loan.
Tita Techie
Jan 03 2-min read
Here are some tips on how to protect your credit card information:
Tip #1 Never give your card information to anyone
Don’t share your credit card details to anyone such as 16-digit
number, card expiration date, CVV, and OTP. Home Credit will
never ask these from you. Remember that surrendering any of this
information can lead to credit card scam.
Tip #2 Don’t surrender your card to anyone
Following Tip #1, keep all your card information confidential
and only to yourself. Do not tell it even with your relative
Tip #3 Protect your personal information
Limit the amount of information you share online. Only provide
personal or card information to trusted and secured websites to
avoid being scammed or identity being stolen.
Tip #4 Shop only on trusted websites
For a safe and secured online transaction, always check that the
URL address should start with “https” and there should be a
padlock icon beside it.
Tip #5 Always review your recent transactions and your monthly
statements
Review your account activities by checking the My Home Credit
app, your e-STATEMENT, and through SMS alerts sent to your
mobile phone after every transaction. Should you observed any
unrecognized transactions, please immediately call our Customer
Service hotline at (02) 7753-5711. You can also use our My Home
Credit Philippines app for easier monitoring.
Tip #6 Report Lost or stolen cards immediately to Home Credit
For DAMAGED, LOST AND STOLEN cards or any UNAUTHORIZED
TRANSACTIONS, please contact our Customer Service hotline at
(02) 7753-5711 to immediately address your concern.
Now, let’s talk about how to keep my Home Credit Loan secured
**Talk to Home Credit via secured channels**
Transact only to Home Credit via legitimate sources:
- Facebook: https://www.facebook.com/homecreditph/ - Twitter:
https://twitter.com/homecreditph - and through our Customer
Service Hotline at (02) 7753-5711.
For easy and convenient transaction, you may download the My
Home Credit App in Google play. It’s completely free. If you are
uncertain as to the person you are talking to, please contact
our Customer Service Hotline.
Use only you loan account number in paying any transaction to Home
Credit
Home Credit will NEVER ask you to pay on a different reference
number. Use only your loan account number provided to you on
your loan application in paying to Home Credit.
0% Down Payment for all cash loan offer
Reminder! Home Credit does not ask for any down payment for any
CASH LOAN offers. We also do not process cash loan application
via SMS. The messages you receive from us is only for the offers
and loan reminders.
Do not share your personal information in Public
Since social media has been part of our daily lives, we should
not put too much of our info in public. Due to the risk of such
details or your identity being used by others, be responsible in
what you post, share, and broadcast online. Do not share your
password/OTPs, and pin numbers to others. [Protect your credit
card and personal
information](https://revamp-pilot.homecredit.ph/Contact-Us)
always.